Jostens Foresight, proactive investment in key graduation products, and collaboration with schools ensured 2022 ceremonies got off to a smooth start
Minneapolis, May 25, 2022 (GLOBE NEWSWIRE) — The Jostens team celebrates a major school year win, after successfully overcoming rampant supply chain issues and fulfilling over 99% of insignia orders of this season in time for the graduation ceremonies.
After recognizing how global supply chain issues were affecting students and campuses across the country during the 2021 graduation season, Jostens’ leadership team proactively invested millions of dollars in additional caps and robes for 2022. The company’s dedicated customer service team has also set up an expedited ordering system – otherwise known as “Jostens Express” – to help schools that need last-minute badges due to widespread shortages in the market.
The Jostens team achieved an outstanding delivery rate, even with setbacks along the way. A sudden fire in a delivery truck in the state of Texas at the end of March compromised 3,300 caps, gowns and balaclavas – thankfully no one was injured in the incident. The company was able to reproduce and ship replacement units within five business days, so no event would be affected.
“We have ensured that school administrators and students who rely on us for the timely delivery of these products can proudly celebrate their debut,” said Michael Burgess, the company’s president and CEO. He later added “We are thrilled to have been able to help millions of students and families celebrate these once-in-a-lifetime special occasions.”
David Huls, the company’s CFO and COO, said, “We have designed and implemented numerous process improvements, policy changes and investments in inventory, technology and equipment. production to improve our ability to deliver the delivery experience our customers have come to expect. This success is a direct result of our proactive approach to managing supply chain challenges over the past year. »
A UCLA representative praised the team, saying, “Jostens has always been reliable in delivery, service, and product availability, especially during uncertain times. They provided very clear order timelines and in most cases delivered products weeks earlier! Jostens also reacted quickly to changes in my ordering habits as new events were added to the season.
For many schools and colleges, this is the first time in two years that students have had the opportunity to attend in-person graduation ceremonies and fully enjoy the experience of walking on a stage to claim their degrees – the Jostens team is thrilled to be an integral part of these nationwide events and advocate for students of all ages. Dedicated management and inventory teams continue to set a precedent of excellence; they are already working hard to prepare for the 2023 graduation season and publicizing their mission: Jostens book graduation.
Jostens is a trusted partner in the academic and success channel, providing products, programs and services that help its customers celebrate the moments that matter. The Company’s products include directories, publications, jewelry and consumer goods for the K-12 education, college and professional sports segments. Founded in 1897 and based in Minneapolis, MN, for more information visit www.jostens.com.
CONTACT: Peter Lai Jostens 952-830-3230 Peter.Lai@jostens.com